If your contact request is in regards to a cancellation of an order you have recently placed please refer to the Terms of Service and Refund Policy on the website. Customer are entirely responsible for placing an accurate order as we fulfill all orders via a Logistics Company as soon as they placed. Cancellation of orders after placement is not possible.
Please also refer to the FAQ for commonly asked questions and answers including answers to Faults/Defects, Shipping Timeframes, Customs etc.
If you need to contact us about a Refund/Return Policy there is already a page on the website that handles that.